Blog Details

  • Apr 19, 2024
  •  |   News  

5 important things all FASTag users should know

 
 
The 'One Vehicle, One FASTag' initiative of the National Highways Authority of India (NHAI) has been implemented starting Monday, April 1, 2024. The 'One Vehicle, One FASTag' concept aims to deter the practice of using a single FASTag for multiple vehicles or associating multiple FASTags with one vehicle. NHAI had previously extended the compliance deadline for the 'One Vehicle, One FASTag' initiative to the end of March, considering the challenges encountered by Paytm FASTag users.
 
"NHAI has taken this initiative after the recent reports of multiple FASTags being issued for a particular vehicle and FASTags being issued without KYC in violation of RBI’s mandate. Apart from this, FASTags are sometimes deliberately not fixed on the windscreen of the vehicle, resulting in unnecessary delays at the toll plazas and causing inconvenience to fellow National Highway users," as per a Press Information Bureau release from April 2024.
 
At the core of this transformative initiative lies the latest  PerfectID, a leading manufacturer of RFID Tags, renowned for its cutting-edge technology. PerfectID's RFID Tags, equipped with the latest M781 Impinj chip, play a pivotal role in revolutionizing the toll collection experience and supporting this initiative of NHAI.

Why One Vehicle, One FASTag concept was launched

"NHAI has taken this initiative after the recent reports of multiple FASTags being issued for a particular vehicle and FASTags being issued without KYC in violation of RBI’s mandate. Apart from this, FASTags are sometimes deliberately not fixed on the windscreen of the vehicle, resulting in unnecessary delays at the toll plazas and causing inconvenience to fellow National Highway users," as per a Press Information Bureau release from January 2024.
 
FASTag KYC

NHAI is also encouraging FASTag users to complete ‘Know Your Customer’ (KYC) process of their latest FASTag by updating KYC as per RBI guidelines. FASTags with valid balance but with incomplete KYC will get deactivated/blacklisted by banks post February 29, 2024, stated the PIB release.
 
How can I check the status of multiple FASTags linked to my vehicle?

•To check the status of multiple FASTags linked to your vehicle, you can follow below steps:
Visit the official link: https://www.npci.org.in/what-we-do/netc-fastag/check-your-netc-fastag-status
•Enter your vehicle details.
•Click “Submit.”
•View the status of all the FASTags linked to your vehicle number.
 
How do I know if my FASTag KYC is incomplete?

If your FASTag KYC is incomplete, you will receive notification via email, SMS, or through issuing bank’s application interface regarding incomplete KYC. You are requested to keep an eye on your registered communication channels such as SMS, e-mail, etc. for updates. The KYC can be updated online.
 
For FASTag issued by NHAI

•Visit https://fastag.ihmcl.com
•Login
Update KYC Online< ..
 
For FASTag issued by different banks


Visit website – https://www.netc.org.in/request-for-netc-fastag

•Under Request for NETC FASTag, Select your FASTag issuer bank and click on the visit website link.
•Login to respective FASTag issuer bank
•Update KYC Online
•In case you have not received any notification or reminder from your bank that means your KYC is complete and no action is required from your end.